At EncounterNotes, our modern EMR Software Sales and customer support starts from the moment you visit our website the very first time.

Medical Software EMR EHR - Encounter Note
Speedy Electronic Medical Records Brochure
Once EMR Stimulus Package has been awarded over the years ($44K - $64K), your EMR EHR Investment will net a profit, so it will be a FREE EMR EHR, and good business for you.
Final Criteria deadline December 31, 2009

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LabRetriever

LabRetriever, The Lab Test Results Hotline

LabRetriever is the Lab Test Results Hotline that works 24 hours a day, 7 days a week fielding lab test results inquiries. Patients are concerned about lab test results and handling just one inquiry can tie up phone lines, providers and staff. LabRetriever makes routine lab test results and important follow-up information available to patients at their convenience, giving providers and staff more time for patients in the office.

Ease Staff load and Increase Efficiency - Reducing time-consuming routine calls not only raises productivity and gives physicians and staff more time for patients in the office, it instantly increases patient satisfaction. Providers or staff can assign patients the appropriate lab results message as soon as results are available. LabRetriever maintains a log of the date and time messages are entered and retrieved.  All retrieval reports are automatically archived based on a designated schedule and remain available for future reference.

INBOUND TELEPHONY SYSTEM

Patients call in at their convenience and listen to their lab results and follow-up instructions.

Detailed reports let you know who retrieved messages and when. Reports print to your standard office printer. All message records are permanently archived after for instant retrieval.

By handling routine calls, LabRetriever reduces time- consuming telephone interruptions. Physicians and staff have more time to provide for patients in the office!

Special Features...

  • Stores a library of standard and custom messages.

  • Assign patients messages from any telephone.

  • Unique PIN numbers ensure confidentiality.

  • Built-in security at every screen.

  • Reports provide an audit trail of activities.

  • Uses Dialogic lifetime-warranted voice board.

  • Includes toll-free telephone support and training

24-Hour Lab Test Result Hotline

Eases Staff Overload
By fielding routine lab result inquiries from patients, LabRetriever gives providers and staff more quality time for patients in the office. LabRetriever helps keep your main office phone lines free so patients can get through when they need to.
Convenient for Patients
Patients should not have to wait for routine test results once they're in. But handling even a single lab result call can be extremely time-consuming. With LabRetriever, providers or staff can assign patients the appropriate lab results message as soon as the results are available. It takes only a moment to do so from any telephone. Then patients can call at their convenience and listen to their message as often as they like.
Personal and Confidential
Both standard and custom messages are recorded in the voice of the provider or staff, giving patients the personal touch. Unique Personal Identification numbers ensure that results remain confidential between provider and patient.
Flexible and Educational
LabRetriever delivers more than just lab results. Your messages can include important follow-up instructions and related medical information. If certain results require a personal consultation with the provider LabRetriever can field the call with a message letting the patient know that the doctor will be calling personally.
Dialogic .Ò Lifetime Warranty
LabRetriever Utilize Dialogic's lifetime-warranted voice hardware. Dialogic is the innovative industry leader in computer telephony applications. With Dialogic hardware, you are assured of exceptional accuracy in call handling and superb clarity in message delivery.
Expandable to fit Your Needs
LabRetriever's standard multiline system is expandable to 48 incoming lines. This means LabRetriever can handle increased phone traffic without the addition of unnecessary computer hardware.
Detailed Archived Reports
LabRetriever logs the date and time messages are entered as-well-as when they are retrieved by patients. Reports can be printed to a standard office printer and LabRetriever's optional label printer allows you to print patients chart labels. All retrieval reports are automatically archived based on the schedule you designate and are stored permanently for instant retrieval.
Support and Resources
LabRetriever Includes 90 days of Toll free training and expert support by phone, With a 98% Customer Satisfaction rating of good or better. LabRetriever includes a quick reference Guide so staff can use the system from any telephone, and a handy pocket guide for patients. A fully indexed User Manual guides you through a smooth system setup with clear diagrams and information templates.

 


EncounterNotes provides you with the following EMR Software Products, Medical Billing Service, and technology Services

Medical Software |  Practice Management Software |  Medical Scheduling Software |  Telephony Reminder Software - ReminderPro |  Medical Billing Software |  Electronic Medical Records Software |  EMR Software / EHR Software |  Telephony Lab System |  Medical Billing Service


For more Information

Feel free to contact us so we can provide you with more insight information. Remember that we are consultants and not sales people, so the conversation will be more straight to your point not to ours. If you do not have time right now, just leave us your information and we will call you at the time you specify in the free demo request form