| LabRetriever |
LabRetriever, The Lab Test Results Hotline
LabRetriever is the Lab Test Results Hotline that works 24 hours a day, 7 days a week fielding lab test results inquiries. Patients are concerned about lab test results and handling just one inquiry can tie up phone lines, providers and staff. LabRetriever makes routine lab test results and important follow-up information available to patients at their convenience, giving providers and staff more time for patients in the office.
Ease Staff load and Increase Efficiency - Reducing time-consuming routine calls not only raises productivity and gives physicians and staff more time for patients in the office, it instantly increases patient satisfaction. Providers or staff can assign patients the appropriate lab results message as soon as results are available. LabRetriever maintains a log of the date and time messages are entered and retrieved. All retrieval reports are automatically archived based on a designated schedule and remain available for future reference.
INBOUND TELEPHONY SYSTEM

Patients call in at their convenience and listen to their lab results and follow-up instructions.

Detailed reports let you know who retrieved messages and when. Reports print to your standard office printer. All message records are permanently archived after for instant retrieval.

By handling routine calls, LabRetriever reduces time- consuming telephone interruptions. Physicians and staff have more time to provide for patients in the office!
Special Features...
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Stores a library of standard and custom messages.
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Assign patients messages from any telephone.
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Unique PIN numbers ensure confidentiality.
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Built-in security at every screen.
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Reports provide an audit trail of activities.
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Uses Dialogic lifetime-warranted voice board.
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Includes toll-free telephone support and training
24-Hour Lab Test Result Hotline
EncounterNotes provides you with the following EMR Software Products, Medical Billing Service, and technology Services
Medical Software | Practice Management Software | Medical Scheduling Software | Telephony Reminder Software - ReminderPro | Medical Billing Software | Electronic Medical Records Software | EMR Software / EHR Software | Telephony Lab System | Medical Billing Service
For more Information
Feel free to contact us so we can provide you with more insight information. Remember that we are consultants and not sales people, so the conversation will be more straight to your point not to ours. If you do not have time right now, just leave us your information and we will call you at the time you specify in the free demo request form


