Support
EncounterNotes support is part of our
services
and one of the most
valuable services we offer. All of our support staff has technical as
well as
Medical Software, Practice and Medical management experience, Electronic Medical
Records, Document Management, etc. They have all been
carefully selected from successful medical practice environments.
Accordingly, our support staff can handle your challenges efficiently as
they have in the past for others.
CLICK HERE TO START THE DOWNLOAD
Support is available to all our customers
during the business hours
From 8:30 AM to 5:00 PM EST
An Account Manager will be assigned to
you Medical Office for all your support calls
You will be delighted to know that almost
100% of all incoming calls are answered by an account manager who will be
able to assist you with your support needs (not an automated service).
Your practice will have an account manager assigned, and that is the
person that most of the time will handle your support calls.
To allow us to connect to your computer, you
need to save the following download on your desktop computer. From
there, we will service any issue you may have with your Software or any
Network problem.
To request support, please call the number
assigned to you, then download the program below.
CLICK HERE TO START THE DOWNLOAD
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