Our Customers
See how we have saved Money for our customers with
our
ReminderPRO, our
Telephony System solution.
To cheap, too
Expensive - Internal Medicine
"I had purchased an expensive
billing system from a local sales representative of a national company.
The product was sold to me for several thousand more than the retail
cost of $995. We received the recommended number of hours of training
(12). That got us started until the end of the first month and about the
time the claim remittances arrived. Additional training became a major
issue, since the representative no longer sold this product."
Solution "EncounterNotes
provided us with a Medical
Software System solution and Internet training. They also have an excellent
support for our
occasional questions and discuss new upgrades to the system." They
have an account manager assigned to us. This is great due to he knows
our environment and we do not have to explain too much to resolve
issues. Most of our calls are picked up by the account manager and not
by the voice mail system.
Been Mislead - OB/GYN
"I purchased an inexpensive (starter)
system. The locals that had developed the system in fact had purchased
themselves a starter system and modified several screens to make it
appear their own work. After several months of haggling about all the
inherent problems, the local group sold their interest (customer base)
to a larger company. We were offered an opportunity to migrate to the
new company's system for more than $15,000."
Solution "EncounterNotes
provided us with a
Practice Management
Billing Software solution, the system offered a superior product at an affordable price. The
conversion was done in just a few hours. The following day we were live
on a new system and had no fear of being blackmailed or left without
support."
Windows Closed - Pediatrics
"I purchased an expensive system
from one of the larger companies. The hardware platform was UNIX and I
honestly can't believe they have no plans to offer a Windows based
product."
Solution "EncounterNotes
offered us an state-of-the-art Practice
Management solution for a Windows environment, also, I saved enough
in the support costs to replace dumb terminals with personal computers. I
now feel I am on the right platform and can growth my business with
EncounterNotes as they move forward with technology."
Out of Control - Bariatric Medicine
"I manage two Bariatric
Clinics and needed a product that managed the controlled substances
reports and inventory. We were using the peg board system and seeing 300
patients a day."
Solution "EncounterNotes
installed their Practice Management
System solution that performs everything we need. It's fast and our check out
is the smoothest it's ever been. The appointment scheduler is the best
I've ever seen. Appeared, missed, canceled, rescheduled, appeared
without paying, lapsed time reports and a lot more. We no longer have a
bottleneck in the check out area and we have been able to reduce our
staff through attrition."
Lost Money - Psychiatric"
I had been losing money but really had
no handle on the problem, only suspicions."
Solution "I
contacted and acquired the solutions EncounterNotes provides because of the audit controls. I can see who
and why deleted charges and payments from the accounts. Their solutions archives
these transactions so authorized persons can keep an eye on this
potential problem. Another plus is the system balances daily and
monthly. I hope I never have to audit someone and find the software
doesn't balance. With EncounterNotes we have removed all temptations."
Money Matters - Family Medicine
"I could never seem to find an
employee who managed the accounts receivable to my satisfaction."
Solution "I voiced my concern to
EncounterNotes, they provided me with alternatives for a Practice Management Software System. We have an accounts
receivable management screen that allows me and the staff to do just
about anything. I can't make insurance carriers pay sooner but at least
I know which patients and which carriers owe me money, how much and for
how long."
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